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Creative Operations Manager Hybrid - US

Creative Operations Manager

Full Time • Hybrid - US
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources

At Sport Clips Haircuts, creativity fuels our brand—and strong operations make that creativity scalable. We’re looking for a Creative Operations Manager to serve as the operational backbone of our internal creative engine, ensuring our work moves seamlessly from brief to activation while maintaining speed, quality, and consistency across the system.

This role is critical to powering our Brand-Led Campaign Engine and supporting all internal creative project requests. You’ll design, implement, and optimize the systems, workflows, and tools that allow our creative teams to do their best work—on time, on budget, and on brand.

This is a hybrid role based in Georgetown, TX, requiring in-office presence at least three days per week.

What You’ll Do

Reporting to the VP of Brand & Creative, the Creative Operations Manager partners closely with Brand Marketing, Franchise Partners, Internal Stakeholders, Media, Digital, Social, CRM, Field Marketing, and Operations to ensure creative execution is efficient and aligned with business priorities.

You will:

  • Own and optimize creative workflows and project management systems
  • Govern phase-gate processes from intake through delivery
  • Manage creative project intake and prioritize work based on business impact
  • Lead resource allocation and capacity planning across designers, copywriters, video, and motion teams
  • Align timelines and expectations across stakeholders and channel teams
  • Coordinate production and oversee day-to-day project execution
  • Lead vendor management, including selection, onboarding, contract negotiation, scope control, and performance evaluation for agencies, freelancers, production partners, and print vendors
  • Ensure brand standards and quality expectations are consistently met
  • Track budgets, manage spend, and forecast costs for owned projects
  • Oversee DAM governance and asset library management
  • Report on creative performance metrics and operational efficiency
This role ensures all creative work—campaigns, evergreen assets, partnerships, social, CRM, internal initiatives, and field marketing—is delivered efficiently and consistently across the Sport Clips system.

What You Bring

Functional Expertise

  • 6+ years of experience in creative operations, marketing operations, or internal agency management
  • Proven experience leading workflow systems for high-volume creative teams
  • Deep understanding of the full campaign lifecycle across paid, owned, and earned channels
  • Strong working knowledge of project management tools (Monday.com preferred)
  • Experience managing creative resourcing across multiple disciplines
  • Familiarity with DAM systems and asset governance (Ansira preferred)
  • Experience tracking budgets and managing external production and creative vendors
  • Experience in franchise, QSR, retail, or multi-unit environments preferred
  • Familiarity with Adobe Firefly capabilities is a plus
  • Bachelor’s degree required
Self-Leadership

  • Highly organized, systems-oriented, and process-driven
  • Calm under pressure and effective in fast-paced, high-volume environments
  • Proactive in identifying and resolving bottlenecks
  • Detail-focused with timelines, approvals, routing, and quality control
  • Bias toward action and continuous improvement
Cross-Functional Leadership

  • Clear, confident communicator who simplifies complexity
  • Trusted partner to stakeholders and channel leads
  • Comfortable pushing back when scope or timelines are misaligned
  • Escalates risks and issues early
  • Protects creative focus while balancing business needs

Flexible work from home options available.

Compensation: $70,000.00 - $90,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Top Benefits:

Amazing Culture
Endless Opportunities
Innovative Training
Fun Contests & Rewards
State-of-the-Art Comforts
Anti-Fatigue Floors, European Shampoo Bowls, Comfortable Attire
Medical Benefits & Paid Vacation*
*Sport Clips stores are independently owned and operated. Benefits and pay plans vary by location.
National Conference & Competition