Learning Development Manager Georgetown, TX

Learning Development Manager

Full Time • Georgetown, TX

Position Purpose

Responsible for establishing, developing and designing professional training, soft and operational skills, for Sport Clips. Critical and ongoing evaluation of our existing training and providing recommendations for enhancement opportunities while introducing effective learning approaches. Expected to continuously grow the learning programs to offer championship, relevant, experiences which ensure our Team Members / Team Leaders are prepared for future responsibilities.

This position is not virtual and is located in Georgetown, TX (outside of Austin).  Local candidates preferred.

Essential Duties & Responsibilities:

  • Conduct regular and recurring needs analysis for all functions and create a L&D framework that will address critical needs of the changing business
  • Develop an ongoing learning and development schedule of all programs including mandatory, obligatory, corrective and developmental to comply with state, federal and local regulations and Sport Clips policies and procedures
  • Serve as the subject matter expert in the area of advances in adult learning, instructional design, e-learning and performance improvement to provide influence the learning plans/strategies
  • Responsible for providing as well as promoting a climate of excellence throughout all levels of the organization by creating and ensuring Team Members satisfaction through effective learning and development programs
  • Create and maintain effective curriculum to meet the needs of all levels of Team Member / Store Manager / Team Leader development
  • Manage cross-functional training programs and performance improvement projects, including overseeing the work of any external contract resources (vendors/partnerships).
  • Track and monitor overall effectiveness of solutions delivered and work with HR/Talent Team and Operations, Technical SMEs to make adjustments as necessary.
  • Serve as a strong and resourceful leader; be able to craft creative solutions with changing business needs and resources
  • Deliver a strong service focus and background: drive the implementation and maintenance of a strong culture of exceptional service

Qualifications:

  • A bachelor’s degree from a four-year accredited University is required; high preference for Instructional Design, Education and/or Organizational Learning degrees
  • Minimum 5-8 years' experience in training and development within the service / retail industry
  • Intermediate to advanced PC Skills including all Microsoft Office products
  • Well versed in training best practices and success factors

Physical Demands:  Position requires occassional or frequent moderate activity such as remaining in a stationary position for extended periods of time, occasional lifting and bending.

Travel: Anticipate ~25% travel throughout the USA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Top Benefits:

Amazing Culture
Endless Opportunities
Innovative Training
Fun Contests & Rewards
State-of-the-Art Comforts
Anti-Fatigue Floors, European Shampoo Bowls, Comfortable Attire
Medical Benefits & Paid Vacation*
*Sport Clips stores are independently owned and operated. Benefits and pay plans vary by location.
National Conference & Competition